Privacy policy
At Pilze Exotic LLP, we value your privacy and are committed to protecting your personal information. When you visit www.pilzexotic.com, place an order, fill out a contact form, subscribe to updates, or interact with our website, we may collect information such as your name, email address, phone number, shipping and billing address, payment details (processed securely through third-party providers), and any information you voluntarily provide. We may also automatically collect certain technical information such as your IP address, browser type, device information, pages visited, and usage data through cookies and analytics tools.
We use this information to process orders, deliver products, respond to inquiries, improve our website, provide customer support, send updates or promotional communications (where permitted), analyze website performance, prevent fraud, and comply with legal obligations. We may use cookies and similar tracking technologies to enhance user experience, remember preferences, and measure website traffic. You can disable cookies through your browser settings if you prefer.
We do not sell your personal data. However, we may share your information with trusted third parties such as payment processors, shipping partners, website hosting providers, analytics services, and marketing platforms only where necessary to operate our business or comply with legal requirements. We take reasonable security measures to protect your personal information, although no method of transmission over the internet can be guaranteed completely secure.
We retain personal data only for as long as necessary for business, legal, tax, or customer service purposes. You may have rights under applicable law to access, correct, or request deletion of your personal information, or withdraw consent where applicable, by contacting us at support@pilzexotic.com. Our website is not intended for children under 18, and we do not knowingly collect personal information from minors.
Our website may contain links to third-party websites, and we are not responsible for their privacy practices. We may update this Privacy Policy from time to time, and any changes will be posted on this page with an updated effective date. By using our website, you agree to this Privacy Policy. For any privacy-related questions or concerns, you may contact Pilze Exotic LLP at support@pilzexotic.com or [business address].